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Welcome to Marine Lubricants Port Services Guide

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Country Information
Middle East United Arab Emirates Delivery Hours and Order Hours (Local Time)
Order Hours Monday - Friday: 8:00 am - 5:00 pm
Saturday, Sunday & Public holiday: not operating
Remarks
Delivery Methods
Port List Working Days Notice Port Category Working Days Notice Lubes Delivery Mode Lubricants Grades Port Specific Operational & Financial Info
Barge Truck IBC
 
ABU DHABI 3 days Bulk By Truck View Lubes View Info
AJMAN 3 days Bulk By Truck View Lubes View Info
FUJAIRAH 3 days Bulk By Barge View Lubes View Info
JEBEL ALI 3 days Bulk By Truck View Lubes View Info
KHOR FAKKAN 3 days Bulk By Barge View Lubes View Info
MINA SAQR 3 days Bulk By Truck View Lubes View Info
PORT RASHID (DUBAI) 3 days Bulk By Truck View Lubes View Info
SHARJAH 3 days Bulk By Truck View Lubes View Info
 
Operational Notes
  1. Extended lead times
    • Alexia 140 Bulk : Subject to enquiry (6 WDN)
    • Argina S2 30 Bulk : Subject to enquiry (7 WDN)
  2. LA Sample Kits
    • RLA kits delivery requires a minimum of 3 working days' notice, and RLA kits will only be supported together with bulk deliveries by barge.
  3. Minimum Order Quantity
    • Packed product – MOQ is 1 Pallet. *1 pallet has 4 drums or minimum of 12 pails
    • Bulk – 4,000 liters per grade.  We can support MOQ of 2,000L but it will be subject to Supply Chain approval and minimum order fee. For requests below 2,000L please order packed products.
  4. Other Information
    • Kindly take note that delivery will be carried out as per latest advice on vessel’s ETA/ETD. Any changes made after order is confirmed, will be subject to a new confirmation.
  5. Pumping services
    • Drum pumping service is not offered
  6. Restrictions & Requirements
    • IBC supply is not possible at all ports until further notice.
    • MOQ for bulk supplies at Khor Fakkan is 16,000 liters (full order), MOQ for each grade is 4,000 liters.
    • Due to regulatory changes within the UAE, all bulk deliveries via truck will be subject to a 3-day lead time to enable processing of customs documentation for movement of bulk product through the Free Zone at Jebel Ali (location of our bulk storage tanks).
    • Packed deliveries at all UAE ports, for vessels at anchorage, will be done through agent boats only. Shell deliveries will be made either to the jetty or bay as requested by the agents
    • Port charges needs to be settled directly via agent 48 hours before requested delivery date.
    • Please consult operational notes of individual’s ports to check respective restrictions and requirements.
    • Port regulations do not allow supply at tanker berth. If vessel will be berthing at tanker berth, please convert bulk products into packed and Agents should arrange boat service from a nearby port
    • Shell barge cannot supply if vessel is outside port limit - OPL (beyond 12 miles off port limit); Alternative port of supply: Vessel has to come to inner anchorage
  7. The following Surcharges may apply: These surcharges may be subject to change from time to time.
    • Barge Fee
    • Cancellation and Return Fee
Financial Notes
  1. None