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Southeast Asia
Philippines
Delivery Hours and Order Hours (Local Time)
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Order Hours
Monday - Friday:8:00 am - 5:00 pm
Saturday, Sunday & Public holiday: not operating
Remarks
Delivery Methods
Port List
Working Days Notice
Port Category
Working Days Notice
Lubes Delivery Mode
Lubricants Grades
Port Specific Operational & Financial Info
Barge
Truck
IBC
CEBU
5 days
View Lubes
View Info
DAVAO
6 days
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MANILA
5 days
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SUBIC BAY
5 days
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TSUNEISHI SHIPYARD CEBU
6 days
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View Info
Operational Notes
Extended lead times
Please contact customer service for precise information
LA Sample Kits
RLA kit delivery is being handled by a third-party company. It requires a minimum of 5 to 7 working days' notice depending on the requested location. The kit will be delivered to the appointed agent. Urgent request will be arranged on a best endeavour basis.
Minimum Order Quantity
Bulk – 2,000 liters subject to small order surcharge.
Packed product -200 liters subject to small order surcharge.
Other Information
Kindly take note that delivery will be carried out as per latest advice on vessel’s ETA/ETD. Any changes made after order is confirmed, will be subject to a new confirmation.
Pumping services
Not available for packed product
Restrictions & Requirements
Please consult operational notes of individual’s ports to check respective restrictions and requirements.
We do not have delivery during holidays (weekends – subject for approval)
We do not deliver via anchorage (agent will handle transfer of products to the vessel) DN will be signed by the agent on behalf of the Capt/CEng.
For pick-up orders/delivery to agent request – this will be subject for approval from local supply team.
All deliveries will require bunkering permit/gate pass in all ports and agent will be the one to shoulder the fee
The following fees must be settled/processed by the agents/customers: •Subic Bay - Bunkering permits •Manila - port fees (i.e., Port Link Fee, Harbour permit) .
No bulk deliveries allowed at Subic Bay International Terminal Corporation (SBITC) due to the high volume of container vans unloading within the port.
3 days port stay required due to the Philippine Customs Bureau requirement to submit the original physical copy of the Bunkering Permit Application together with its supporting documents.
The following Surcharges may apply: These surcharges may be subject to change from time to time.
Cancellation and Return Fee
Taxes and Duties
Port/Shipyard operations and Customs
Financial Notes
None