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Delivery Hours and Order Hours (Local Time)
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Order Hours
Monday - Friday:9:00 am – 17:00 pm
Saturday, Sunday & Public holiday: not operating
Remarks
Delivery Methods
Port List
Working Days Notice
Port Category
Working Days Notice
Lubes Delivery Mode
Lubricants Grades
Port Specific Operational & Financial Info
Barge
Truck
IBC
ANCONA FOB
5 days
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ANZIO
5 days
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AUGUSTA
5 days
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BARI
5 days
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BRINDISI
5 days
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CASTELLAMMARE DI STABIA
5 days
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CATANIA FOB - DOGANA DI CATANIA
5 days
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CHIOGGIA FOB
3 days
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CIVITAVECCHIA FOB-DOGANA CIVITAVECC
3 days
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FORMIA
5 days
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GAETA
5 days
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GENOVA FOB - DOGANA DI GENOVA
2 days
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GIOIA TAURO
5 days
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LA SPEZIA
5 days
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LIVORNO FOB - DOGANA DI LIVORNO
2 days
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MARGHERA FOB
5 days
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MARINA CARRARA
5 days
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MESSINA
5 days
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MONFALCONE
5 days
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NAPOLI FOB - DOGANA DI NAPOLI
3 days
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PALAU FOB-DOGANA DI PALAU
5 days
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PALERMO
5 days
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PESCARA FOB - DOGANA DI PESCARA
5 days
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PIOMBINO
5 days
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PORTO DI SARROCH
5 days
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PORTO NOGARO FOB - DOGANA PORTO NOG
5 days
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PORTOFERRAIO
5 days
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POZZUOLI FOB - DOGANA DI POZZUOLI
5 days
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RAVENNA FOB
3 days
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SALERNO
5 days
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SANTA TERESA DI GALLURA FOB-DOGANA
5 days
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SANTO STEFANO FOB
5 days
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SAVONA FOB
5 days
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TARANTO
5 days
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TERMOLI FOB
5 days
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TRIESTE
5 days
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VADO LIGURE
5 days
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VENEZIA FOB
3 days
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Operational Notes
Barge deliveries of packed product
Barge deliveries of packed products available in Augusta
Bulk – 4,000 liters per grade, exceptions below
Omala S2 GX 100 – 7,000 liters
Alexia 70 – 10,000 liters
Argina S2 30 - 5,600 liters
Alexia 100 – 9,000 liters
Extended lead times
Gas Compressor Oil S4 PV 190 drum – subject to enquiry
Please contact customer service for precise information
Minimum Order Quantity
Bulk – 4,000 liters per grade
Packed – 836 litres per order
Other Information
Kindly take note that delivery will be carried out as per latest advice on vessel’s ETA/ETD. Any changes made after order is confirmed, will be subject to a new confirmation
Pumping services
Not available
Restrictions & Requirements
Delivery not possible to non-listed location or fixed sites
If vessel at restricted terminal, delivery only possible for packed products via agent's arrange barge if no Shell vetted barge is present.
No collection service for empty containers
Deliveries to shipyards: Excise duties (accise), waste oil tax ( COU) and VAT most likely will apply for those deliveries. Some grades cannot be delivered to shipyards although listed in the overview
RLA Delivery
Please note that RLA kits delivery is now being handled by a third party and requires a minimum of 5 working days notice
Financial Notes
None