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Europe
Turkey
Delivery Hours and Order Hours (Local Time)
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Order Hours
Monday - Friday Office Hours: 07:45 to 16:45 hrs; (GMT +3 at winter and GMT +2 at summer time)
Saturday, Sunday & Public holiday: not operating
Remarks
Delivery Methods
Port List
Working Days Notice
Port Category
Working Days Notice
Lubes Delivery Mode
Lubricants Grades
Port Specific Operational & Financial Info
Barge
Truck
IBC
ALIAGA
5 days
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AMBARLI
3 days
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BANDIRMA
3 days
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ÇANAKKALE
5 days
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DERINCE
3 days
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DILISKELESI
3 days
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GEBZE
3 days
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GEMLIK
5 days
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ISKENDERUN
5 days
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ISTANBUL
2 days
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IZMIR
5 days
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KARADENIZ EREGLI
5 days
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MARMARA EREGLI
5 days
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MERSIN
5 days
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SAMSUN
5 days
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TUZLA
3 days
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YALOVA
3 days
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YARIMCA
3 days
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Operational Notes
Barge deliveries of packed product
Available
Extended lead times
Naturelle S4 Gear Fluid 150 - Leadtime 2 weeks
Naturelle S4 Gear Fluid 68 - Leadtime 2 weeks
Argina S2 30 Bulk - Subject to enquiry
Alexia 70 Bulk - Subject to Enquiry
Minimum Order Quantity
Bulk via truck – 4,000 liters per grade, exception made for: Alexia 70 – 9,000 liters (as subject to inquiry) Argina S2 30 - 9,000 liters (as subject to inquiry). 2000L per grade in Derince, Diliskesi, and Gebze ports
Bulk via barge – 1,000 liters per grade (Istanbul only)
Packed product – 1 ea
Other Information
Kindly take note that delivery will be carried out as per latest advice on vessel’s ETA/ETD. Any changes made after order is confirmed, will be subject to a new confirmation.
Pumping services
Not available
Restrictions & Requirements
For bulk orders, All ports in Turkey have a maximum hose requirement of 30 meters to supply products. In case delivery will require more than 30 meters of hose length, we regret but Turkish port authorities will not allow us to proceed to supply. Likewise, it would not be possible to switch to packed products immediately as they would require lead time to load the goods and deliver plus customs processing.
Vehicle entrance fees and weighbridge fees in all ports in Turkey except the Istanbul anchorage zone should be covered by the customer through the vessel agent.
For Barge Deliveries; please note that Vessel should “drop anchor” to lift required lubes. We can only use the SHELL appointed Barge. Supply while drifting is not possible
Delivery to agents or the use of Agent’s launch/motorboat is not allowed in any Turkish Port. Due to custom regulation and health and safety restrictions
Due to Turkish customs policy, we cannot deliver in partial what has been approved on the customs documents. Either we deliver in “Full” or we “cancel the entire order”. Requesting for amended volumes/products would require document cancellation and re-processing plus lead time to load the products from the source plants and time to deliver the products
Due to HSSE (Health/Security/Safety/Environment), we are not allowed to deliveries at FUEL TERMINAL Ports
Please consult operational notes of individual’s ports to check respective restrictions and requirements.
RLA Delivery
Please note that RLA kits delivery is now being handled by a third party and requires a minimum of 5 working days notice
Financial Notes
None