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Country Information
Europe
France
Delivery Hours and Order Hours (Local Time)
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Order Hours
Monday - Friday: 9:00 am – 5:00 pm
Saturday, Sunday & Public holiday: not operating
Remarks
Delivery Methods
Port List
Working Days Notice
Port Category
Working Days Notice
Lubes Delivery Mode
Lubricants Grades
Port Specific Operational & Financial Info
Barge
Truck
IBC
ARLES
3 days
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BASSENS
3 days
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BAYONNE
3 days
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BORDEAUX
3 days
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BOULOGNE
3 days
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BREST
3 days
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CALAIS
3 days
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CARONTE
3 days
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CHERBOURG
3 days
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DIEPPE
3 days
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DONGES
3 days
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DUNKIRK
3 days
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FOS-SUR-MER
2 days
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GRAND COURONNE
3 days
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LA PALLICE
3 days
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LA ROCHELLE
3 days
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LA SEYNE-SUR-MER
3 days
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LAVERA
2 days
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LE HAVRE
3 days
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LES SABLES-D’OLONNE
5 days
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LORIENT
3 days
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MARSEILLE
2 days
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MONTOIR
3 days
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NANTES
3 days
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NICE
2 days
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PORT JEROME
3 days
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PORT-DE-BOUC
2 days
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PORT-ST-LOUIS-DU-RHONE
3 days
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ROUEN
3 days
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SAINT MALO
3 days
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SAINT NAZAIRE
3 days
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SETE
2 days
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TOULON
2 days
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Operational Notes
Extended lead times
Please contact customer service for precise information
Argina S2 30 Bulk - Subject to enquiry
Alexia 100 - bulk & drum
Argina S5 40 Bulk is subject to enquiry in North France.
LA Sample Kits
RLA kit delivery is being handled by a third-party company. It requires a minimum of 5 to 7 working days' notice depending on the requested location. The kit will be delivered to the appointed agent. Urgent request will be arranged on a best endeavour basis.
Minimum Order Quantity
Argina S5 40 Bulk - 25,000 liters (full truck)
Packed product – 836 liters
Argina S2 40 Bulk in North France - 20,000 liters
Bulk – 4,000 liters (North and West France) and 1000 liters (South France)
Argina S2 30 Bulk in North France - 20,000 liters
Other Information
Kindly take note that delivery will be carried out as per latest advice on vessel’s ETA/ETD. Any changes made after order is confirmed, will be subject to a new confirmation.
Restrictions & Requirements
Deliveries to agents are allowed only if agents sign the delivery documents on behalf of the vessel/customer. Local distributor has the instruction to cancel the delivery if the agent refuses to sign the documents. All the cost associated to the missed delivery will be charged to customer.
All bulk orders for South France must be placed in increments of 1000 Liters as they are supplied on a pump ex-IBC basis
Shell vetted barge is not available in this Country. Delivery by barge can be coordinated/arranged through customer's appointed agent.
Delivery must be completed in the provided slot from the Port Authorities. Deliveries out of this slot can be considered as local sales with VAT charged by the Customs authorities.
Full truck load requirement - South France, all MEOs maximum capacity of 27000 liters.
Surcharge is applicable in bulk deliveries at all the French ports if a hose longer than 60m is needed to complete the delivery. But due to safety reasons, hose that is longer than 80 meters won’t be accepted.
Overtime surcharge applies for after office hours (6:00PM to 6:00AM) and weekend deliveries in all the ports in France.
Saturday deliveries surcharge applies to South France ports. No possible to supply on Saturdays in North France ports.
Sunday deliveries are not allowed due to truck traffic restrictions in France.
The following Surcharges may apply: These surcharges may be subject to change from time to time.
Cancellation and Return Fee
Demurrage
Overtime Fee (Delivery after office hours, weekends and public holidays).
Taxes and Duties
Additional Equipment
Additional/Special Transport
IBC Onboard
Special handling request
Financial Notes
None