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Country Information
Europe
Germany
Delivery Hours and Order Hours (Local Time)
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Order Hours
Monday - Friday: 9:00 am – 5:00 pm
Saturday, Sunday & Public holiday: not operating
Remarks
Delivery Hours : 24/7
Delivery Methods
Port List
Working Days Notice
Port Category
Working Days Notice
Lubes Delivery Mode
Lubricants Grades
Port Specific Operational & Financial Info
Barge
Truck
IBC
BRAKE
5 days
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BREMEN
5 days
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BREMERHAVEN
3 days
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BRUNSBUETTEL
5 days
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CUXHAVEN
5 days
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EMDEN
5 days
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FLENSBURG
5 days
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HAMBURG
3 days
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HOLTENAU
5 days
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KIEL
5 days
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LEER
5 days
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LUBMIN
5 days
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LUEBECK
5 days
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MUKRAN
5 days
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NORDENHAM
5 days
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PAPENBURG
5 days
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PUTTGARDEN
5 days
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RENDSBURG
5 days
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ROSTOCK
5 days
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SASSNITZ
5 days
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STADE
5 days
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STRALSUND
5 days
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TRAVEMUENDE
5 days
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WILHELMSHAVEN
5 days
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WISMAR
5 days
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Operational Notes
Extended lead times
Please contact customer service for precise information
Gadinia AL 40 Bulk - subject to enquiry (WDN 10 Days)
Gadinia S3 30 in Bulk - subject to enquiry
LA Sample Kits
A maximum of 2 RLA kits can be delivered to all listed ports in Germany together with a bulk order.
RLA kit delivery is being handled by a third-party company. It requires a minimum of 5 to 7 working days' notice depending on the requested location. The kit will be delivered to the appointed agent. Urgent request will be arranged on a best endeavour basis.
Minimum Order Quantity
Bulk – 2,000 liters per grade subject to small order surcharge, exception made for: Omala S2 GX 220, Tellus S2 VX 46, Tellus S2 VX 68 & Rim R4L 15W40 CK4 - 5,000 liters
Packed: smallest available sales unit subject to small order surcharge.
Other Information
Kindly take note that delivery will be carried out as per latest advice on vessel’s ETA/ETD. Any changes made after order is confirmed, will be subject to a new confirmation.
Pumping services
Pumping ex IBC is available
Restrictions & Requirements
Deliveries by barge - available in port of Hamburg and subject to enquiry in the port of Stade.
Please consult operational notes of individual’s ports to check respective restrictions and requirements.
Delivery by barge at Wilhelmshaven is not offered, however customer can arrange delivery by barge (Jade Dienst) if required. This service is only available for packed products, for a maximum of 10 pallets.
Standard lead time for bulk deliveries
1 working day for Hamburg
3 working days for other ports in Germany
Standard lead time for packed deliveries
5 working days, shorter lead time subject to enquiry and additional fees may apply
The following Surcharges may apply: These surcharges may be subject to change from time to time.
Barge Fee
Cancellation and Return Fee
Financial Notes
None