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Country Information
Africa
Egypt
Delivery Hours and Order Hours (Local Time)
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Order Hours
Sunday - Thursday:9:00 am - 5:00 pm
Friday, Saturday & Public holiday: not operating
Remarks
Delivery Methods
Port List
Working Days Notice
Port Category
Working Days Notice
Lubes Delivery Mode
Lubricants Grades
Port Specific Operational & Financial Info
Barge
Truck
IBC
ABU QEIR PORT
6 days
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ADABIYAH
6 days
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ALEXANDRIA
6 days
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DAMIETTA
6 days
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DEKHEILA
6 days
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PORT SAID
6 days
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SAFAGA PORT
6 days
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SUEZ
6 days
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SUEZ PORT IBC PUMPING
6 days
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SUKHNA PORT (LOCAL VESSELS)
6 days
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Operational Notes
Barge deliveries of packed product
Local Agent Multiforce will offer barge services where delivery has to be made at anchorage. Transaction will be between customer & Multiforce
Customer to send email confirmation to Shell Customer Operations team to advise that they are willing to approve Multiforce (local agent) to sign the POD on their behalf
Multiforce contact details: Shaimaa Yousry, Multiforce Egypt, 28 Mourad Street, Sky Center Tower, Giza, Egypt. Zip Code 12654, Tel: (+2) 357-00-470, Fax: (+2) 02-357-15-738 Mobile: (+2) 0111-1139-172 Email: s.yousry@multiforceegypt.com
Vessel Agent / Customer can also nominate their authorized/approved service provider to explore barge services where delivery has to be made at anchorage. Transaction will be between customer & service provider.
Extended lead times
6 working days is required from date vessel is berthed for BULK orders to blend bulk products and guarantee supply
Minimum Order Quantity
Bulk – 8000 litres per grade
Packed product – MOQ is 1 Pallet. *1 pallet has 4 drums or minimum of 12 pails
Suez port: IBC pumping is 6000 liters (6 IBC).
Other Information
Kindly take note that delivery will be carried out as per latest advice on vessel’s ETA/ETD. Any changes made after order is confirmed, will be subject to a new confirmation.
Restrictions & Requirements
Supply to container terminals in Egypt is temporary suspended.
Shell vetted barge is not available in this Country. Delivery by barge can be coordinated/arranged through customer's appointed agent. Similarly, any special requirements for delivery to be confirmed and agreed prior.
Supply Chain is responsible to deliver the product at quay, from there vessel/agent has to take it forward for delivery arrangements. hence after delivery agent would need to sign the POD and responsibility to deliver the products to vessel would be passed on to agents.
Deliveries to Sokhna Port: Supplies can be done to local vessels without customs clearance, but vessel must be working locally, and her flag is Egyptian flag; similarly, can arrange delivery of packed products to vessel agent, and agent to arrange barge service and receive products at Suez then deliver to vessel at Sokhna.
Direct supply to Port Adabiyah currently not supported, and any such requirements, option is to supply through Suez port and customer to arrange barge service with their agent
The following Surcharges may apply: These surcharges may be subject to change from time to time.
Cancellation and Return Fee
Financial Notes
None